Steve Fitzpatrick
Business owner, HTML builder, Xboxer, idea generator, dad, wireframer, greyhound owner, UX guy, Celtic fan, grumpy old man.
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Cancelling Spotify - More bad UX
What is it about cancelling an account that brings out the worst in user experience? To get this far, I've had to click here:
Read this: Ignore the "Change" button shouting for my attention Fill out this:
And after all of that I now have to choose between three tightly-packed buttons, each with very different consequences:
Too. Many. Choices.
Read this: Ignore the "Change" button shouting for my attention Fill out this:
And after all of that I now have to choose between three tightly-packed buttons, each with very different consequences:
Too. Many. Choices.
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